Personal Data Protection Policy

Published: 01.02.2025
Date of last change: 01.02.2025
Version 1.0

Personal data in the company Tereza translations, Dominique Tereza Braakman s.p. (hereinafter referred to as the "Provider") are handled in accordance with the Personal Data Protection Act, the General Data Protection Regulation (GDPR) and the internal regulations governing the processing of personal data, the procedures and measures for their protection, as well as the responsibility for and control of the data processing processes. With this declaration, the Provider establishes a policy for the collection, use and protection of personal data about users of the Provider's services.

Definition of terms:

Personal data - is any information relating to an individual, regardless of the form in which it is expressed.
Individual - is an identified or identifiable natural person to whom the personal data relates.
Contract processor - is a natural or legal person who processes personal data on behalf of and on behalf of the data controller.
User of personal data - is the natural or legal person or other person in the public or private sector to whom the personal data are disclosed or to whom they are communicated.
Controller of personal data - is the natural or legal person or other person in the public or private sector who, alone or jointly with others, determines the purposes and means of the processing of personal data, or the person designated by law who also determines the purposes and means of the processing.
Personal consent of the individual - is a voluntary indication by the data subject of his or her will that his or her personal data may be processed for a particular purpose and is given on the basis of information which the controller is required to provide to the data subject under this Law; the personal consent of the data subject may be given in writing, orally or by any other appropriate means.
Anonymising - the personal data have been so transformed that they can no longer be linked to an individual or can be linked only with disproportionate effort, cost or time.

What data do we collect?

When you order certain types of services, we may ask you for the following personal information, which may include but is not limited to:
- Name and surname
- Address (Street, house number, city and country)
- Email address
- Telephone number
- IP Address

How do we use personal data?

We use personal data for the purposes of providing services and to comply with applicable law, which as a company registered in the Republic of Slovenia we are required to comply with. We may use your personal data for marketing and information purposes, provided that you have given your clear and unambiguous prior consent to this.
For what purposes we may use personal data
We may use personal data for the following purposes:
- Deliveries and deliveries of our goods
- Provision of our services
- For issuing tenders/invoices/invoices
- Providing customer support
- To detect, prevent and correct technical problems
- To control the use of services
- To protect the intellectual property of the provider

Consent to the collection of personal data

The user authorises the processing of personal data necessary for the operation of the services upon subscription or other explicit consent.
The User authorises the Provider to:
- authorises the provider to set up, collect, manage, use, process and store the user's personal data in personal data files
- allows the provider to carry out direct marketing activities with prior consent
- declares that he/she is aware that he/she may at any time request the provider to stop using personal data for direct marketing purposes
All three indents shall apply mutatis mutandis to dealings with legal persons.

Data storage

The Provider will only keep your personal data for as long as is strictly necessary and as set out in the Privacy Policy. We will only retain and use your personal data for the purposes and to the extent necessary to comply with our legal obligations (for example: when we need to retain your personal data for the purposes of complying with applicable law), resolving disputes and enforcing our legal terms and conditions.
The provider will also keep usage data for internal analysis. Usage data will generally only be retained for a short period of time, except in cases where such data is used to improve the security or performance of our services or we are legally obliged to retain such data for a longer period of time.

Data transmission

Your data, including personal data, may be transferred to and stored on computers located outside your country, province or region, which may be subject to different regulations and applicable laws from those in your country.
Your consent to this Privacy Policy followed by the transfer of such data constitutes your consent to such transfer.
The Provider will take all measures necessary to ensure that your data is treated securely and in accordance with the provisions of this Privacy Policy, without transferring your personal data to a third party or to another country, unless appropriate controls are in place, including the protection of all personal data and other personal information.

Measures to protect personal data

The Provider undertakes to protect the personal data of natural persons as well as the data of legal persons received through its website, application or service. In order to prevent unauthorised access to or disclosure of such data, to maintain its accuracy and integrity and to ensure its proper processing, the Provider shall apply appropriate technical and organisational procedures for the protection of personal data, regulated by the Provider's policies and in accordance with the Personal Data Protection Act.

Right to rectification of personal data

The user whose personal data we process and store has the right to rectification of personal data.
In case you forget, please send us an email to info@skiprotect.si with the subject "Correction of personal data".

Right to forget personal data

To delete the personal data that we process as a provider, please send us an email to info@skiprotect.si with the subject "Deletion of personal data".
In some cases, we retain data for limited periods where this is necessary for legitimate business or legal purposes.

We keep such data for the purposes of:
- Security, fraud and abuse prevention
- Financial records
- Ensuring compliance with legal or regulatory requirements
If you have problems logging in or do not wish to do so, you can send us an email to info@skiprotect.si with the subject "deletion of personal data".

Right to the transfer of personal data

Any user whose personal data is processed by a provider has the right to transfer his/her personal data to another provider.
If you wish to transfer your personal data, please send us an email to info@skiprotect.si within 72 hours and you will receive a full copy of the personal data we hold on you by email, allowing you to transfer your data to another provider.

Tracking and cookies

The Provider uses cookies on its websites, applications and services that are strictly necessary for the operation of the websites, applications and other services. The Provider collects visitor analytics through cookies, which do not contain personal data. The visit data is anonymised so that it cannot be linked to a specific person or personal data. Cookies are only transferred to the user's device when the user has given explicit consent, except in cases where cookies are strictly necessary for the operation of the website.

Application data

We may also collect information about how you access and use the Service (Usage Data). Usage Data may include information about your IP address, browser type, browser version, information about the pages of our Services visited, the time and date of your visit, the duration of your visit, your device's unique identifier, and other diagnostic information.

Visitor analysis

We may use third-party solutions to analyse visits to websites, applications and services.

Google Analytics:
It is a web application for analysing traffic, visitors to the provider's websites, applications or other services. It provides insight into visitor behaviour, number of page views, length of visit, visitor's hardware and software, language and geo-location. The data does not contain personal data and is stored in an anonymised format. The application is owned by Google LLC.
For more information about Google LCC's privacy policy, please visit: https://policies.google.com/privacy?hl=en

Google Webmaster:
It's a web app for tracking clicks and goals from your Google browser, owned by Google LLC. It allows us to analyse clicks from this browser and to correct problems that may arise when optimising our services, websites or applications.
For more information about Google LCC's privacy policy, please visit: https://policies.google.com/privacy?hl=en

Targeted advertising

We use remarketing services to advertise our services on third party websites after you have visited our websites. The Provider uses cookies together with third parties to inform, optimise and serve ads based on your past visits to our websites.

Google AdWords
Google AdWords remarketing service is provided by Google LLC.
To opt-out of web analytics for the purpose of serving ads or customising ads in the Google Ads Display Network, please visit the settings page: http://www.google.com/settings/ads
Google recommends installing the opt-out plugin https://tools.google.com/dlpage/gaoptout for your web browser. The plugin allows users to prevent Google Analytics from collecting and using their data.
For more information about Google LCC's privacy practices and practices, please visit Google's Privacy Policy: https://policies.google.com/privacy?hl=en

Preventing abuse

In order to prevent abuse, the Provider may, in the event of suspected abuse, require the Buyer to provide proof of personal data (ID) for the purposes of preventing online abuse, but only if the Buyer uses cash on delivery or another payment method that has not already proven its legitimacy. All personal data necessary to prove the identity of the individual for the purposes of ordering services will be removed within 48 hours of the order being placed.

Children's privacy

Our services do not cater for children under the age of 16 (children).
The Provider does not knowingly collect any personal data from persons under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please inform us immediately. If we become aware that we are processing personal data of children without the explicit consent of the parent or guardian, we will take appropriate steps to remove such data from our servers.

Links to other websites

Our Services may contain links to websites that are not under our control. If you click on such a link, you will be redirected to a third party website. We recommend that you review the privacy policy of each website you visit in detail.
Changes to the privacy policy
The Provider may update its privacy policy. The Customer will be notified of any changes and we will publish any changes on this page.

The Customer will be informed by email or on the Customer Portal before they come into force, indicating the latest date accordingly under "date of last modification" at the top of this website.
You are advised to periodically check the privacy policy on this page for any changes. Any changes to the Privacy Policy will take effect on the date they are posted on this page.

For any questions or clarifications regarding the protection of personal data in relation to this privacy policy, please send us a message to info@skiprotect.si or fill in the contact form on the page.